I am 58 yr old woman that has never opened a camera before. Radio is now working. Also fish eye view has happened on backup camera has been happening. We, too, have encountered the same issue on a system only 8,000 miles old. replaced fuseable link and radio controls/ nav screen stopped working.after replaced fuses for radio etc and restored functionality. Try the very tip of your finger or a stylus of sorts. Resistive screens get fussy on the edges. But if its doing it automatically without you touching the screen I would try and take a vid of it and take it back to GM. Ok now I have read up on this a fair bit . Took it to my local Toyota, and they said,"the warranty is the warranty". Any ideas? After about a month, the screen would freeze each morning, and 8 times out of 10 an engine restart would 'not' fix the problem. How Voice Commands Work. Has anyone else had a problem with the radio/touch screen blacking out? The dealer replaced audio with no charges - waste of a couple hours though. . Happened twice now and haven't even had my 2019 Gmc Sierra 1500 for a week. Took it to my local Toyota, and they said,"the warranty is the warranty". unfortunately for me it was after I have caused the problem lol!! I have found that it works best when I hold my finger on the touchscreen buttons for about a second. Thanks. Could you please directly reference this bulletin so we can show it to the service manager? I tried the on button/fast forward reset - did not work. I was looking everywhere on how to fix the problem. GlendaM9. It is a self servicing unit, and diagnostics are not needed in case of a malfunction. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. If playback doesn't begin shortly, try restarting your device. The rest of the touch screen doesn’t work for me. nissan is notorious for electrical problems. Top. WTH. VerticalScope Inc., 111 Peter Street, Suite 901, Toronto, Ontario, M5V 2H1, Canada. Audi. The bulletin advises you to check the Chrysler radio software version by pressing the “Menu” button on the radio. 2013 Fusion. My previous GC had an 8.4 which could be re-booted.. not so with this model. Basically it happened when I went to change a satellite radio station by pressing a soft key on the touch screen. I'm trying all options before I take it into the dealer! Jeep Garage is where you can talk about all your favorite jeeps including the Cherokee, Liberty and Grand Cherokee. If they are not willing to cover the repair, I will go to Twitter, social media about this. JavaScript is disabled. Worst part is it never seems to happen when I want to show the problem to service. I am at 38300miles. Touch screen not working on radio 21 Answers. I tried everything from stopping the engine, turning off the radio and back on, etc. Rare but it happens. Then press “System Setup” touch screen soft key. Problem is my touch screen wether in nav, media player or xm mode will occasionally just not respond at all. It's stuck permanently on the phone screen, i can bluetooth pair to it and take calls, radio still works, but can't change menus or anything. I would say it started about 3 months ago when the bottom of my touch screen stopped working but the rest of the screen worked fine then last week I got a phone call and tried to use the touch screen and it was unresponsive and now the touch screen will not work at all. 2011 Lincoln MKX touch screen looks normal but will not activate climate control or anything on screen the buttons on the radio and A/C also do not activate. My Camry just started do this last week and just is out of warranty! Still a blank screen. When this happened a fan came on which put … read more It is rather disturbing that I have to restart the vehicle to have it working again. It's out of warranty (2010) and NOT fun to drive to the beach with no radio! I know the machine is good and I'm hoping this is an easy fix. If the vehicle is at version 2.2 please update the … I was like WTH. If it was a known issue, why wasn't it recalled and corrected? . Touch screen is not working. They said they will call Toyota HQ and ask for a good faith repair. if u still have a warranty see if you can get it replaced. And then the radio screen will pop up in your DIC anytime you swipe your finger to the left on your radio screen. That said, my 2018 clearly has a resistive touch screen not capacitive (think non-cell phone). . Jan 19, 2016 | 2006 Peugeot 407 1.6. Update: The service consultant called me back an hr later saying that his foreman got Toyota to approve the radio. The bass up works for now, but the bass down doesn't work at all. I was like WTH. Add me to the list... 2014 Camry SE, lower part of touch pad suddenly quit working. None of the apps were working. . WTH. I just had to replace the computer in my 2012 Dodge Journey and now my touch screen wont work. Updated head units (radio) are available through your Toyota Dealer. For a better experience, please enable JavaScript in your browser before proceeding. Took it to the dealers today and System codes B101D/U18B4/U0155 came up said GM is working on it and just have to wait. Shut system down and restarted. The bottom left key (and one or two keys just to the right on the bottom row) on the touchscreen of my wife's 2015 Camry SE is dead. I think the touchscreen is not very responsive. I have read many forums asking about this issue. :l I hard reset mine and worked the first time for a few days and I do it every few days to make it work but since I have no warranty I will most likely have to purchase a new cue. That’s all I was able to do. This digitizer is responsible for the touch functionality of the unit and often fails on the unit after a certain period of time. JavaScript is disabled. Here's the issue - this is the "Add" key for adding a new phone to the Bluetooth function. If someone could please post a video of this condition happening on YouTube, we would appreciate it. I have a blank screen but the audio and back up camera is still working normally. I am at 38300miles. Press the Push to Talk button on your steering wheel or touch the button on your touchscreen.. 2. I work with touchscreens, and this feels like a calibration issue. Sean, I have the exact same truck as you...2015 Sierra SLT and I'm having the exact issue you had with your radio. He said,"my foreman spent 1hr trying to convince Toyota, please put a good yelp review for me"......oh please. 4 years ago Reply Upvote. The only problem is the touch screen is totally non-responsive. I thought it was just my radio that had that problem. MMI (2015-2017 model years) Press and hold the Menu key, the rotary knob, and the button … 1. For a better experience, please enable JavaScript in your browser before proceeding. Tap to unmute. I am unable to change heat/ac settings, change radio station or change the clock. My 15 never had an issue though. This would let other owners see what is happening.Thanks. Doing a Hard Reset. I … I inadvertently pressed between two programmed stations and everything locked up while the two stations were trying to get air time, so to speak. Any idea's or solutions? This definitely sounds like this should be a recall from Cadillac. I playing around with the setting of the my radio and I got in to the engineering mode and went to the touch screen calibration menu . Next, press “System Information” touch screen soft key. I'm having an issue with my 8.4" uconnect where it doesn't respond to touch input. The first, and by far most common, is that the radio has an anti-theft “feature” that kicks in whenever battery power is removed. You're signed out. Please see Technical Service Bulletin 0172-16. Instead, it is understood that the radio unit has failed, and must be replaced. I have researched this for several months now. Frozen on my screen. 0. Removed radio fuse (most awkward place possible for the fuse panel), contacts were tarnished, polished them up and put fuse back in. They will cover the radio ($800.00) + labor. Up Next. Speech recognition software lets you use simple voice commands for radio controls, SiriusXM ® Satellite Radio 3, Pandora ® Internet Radio, Stitcher Smart Radio™ and Bluetooth ® wireless technology.. Why does it have to be under warranty to have it fixed for free? 2013 ram, 8.4 radio. now I spent ages trying to calibrate it but it would not work so I did the worst thing possible apparently . Any one else experience this, any advice. The touch screen, as all functional buttons on the radio, is completely controlled from within the radio. and turned my car off :/ So does this mean in order to use the pairing function I have to take my car back to the dealer? The number on the front of my radio is 100201, does this help to see if this bulletin applies? Drove away and the radio screen went blank. I decided I had nothing to … Cancel. 1 … Re: cadillac cue touch screen not working Unless it is a recall Cadillac usually won't help if not under warranty. I was told it was a faulty touch screen, a bad circuit board, HMI unit going bad, etc, etc. PLEASE HELP Tried contacting uconnect and they gave me some reset instructions (did't work but they did confirm my software is up to date), I've tried pulling the fuse and disconnecting the battery. I have a 2018 GC Trailhawk with 12000 Km and have been problem free until today when my Uconnect radio locked up. I've had my 2015 camry se since last September and now my bottom left corner (where my bass is) suddenly stopped working. marctronixx Posts: 519 Joined: Tue Sep 27, 2011 2:07 pm. I rang Lexus Melbourne City and they gave me a quote of $750-800 to replace the screen (get few similar quotes elsewhere). Hi guys! I can't believe it's a known issue, and they didn't do a recall etc. There are a few different reasons for a car radio to stop working after the battery has gone completely dead. u can upgrade to aftermarket if u want but u want to know why the stock one is not working first. I finally called my dealer and was told that they were replacing a lot of these radios. It may be that the bottom portion of the screen has failed. Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. If you’re a Golf owner with a broken infotainment touch screen, the first thing you should do is to try a hard reset. After disconnecting all the wires that were coming out of the car stereo, … They said they will call Toyota HQ and ask for a good faith repair. Any ideas? Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. Here older iphone 5 died and was replaced. 15' Overland Ecodiethel GDE Hot/Trans tune. I can't believe it, but this fixed my touch screen! The instrument cluster (Air bag indicator panel) below the radio flickers during the non-operation of the radio. thank you . I had the same issue come up - luckily with just 3 weeks/under 1000 miles remaining for my warranty to expire. shortly the radio / nav screen stopped working . I believe that mine is an 8.5. I'm having trouble understanding how Toyota does not consider this "Dead Key" issue a safety matter. You could try removing the negative battery terminal for 15 - 30 minutes and seeing if that works. NHTSA ID Number: 10143102. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. I got a new phone, tried to pair it to my car, the add button doesn't work because the touch doesn't work on the lower part of the screen. So we'll see in an hr. Some 2014-2015 Toyota Camry, Camry Hybrid and Corolla vehicles may exhibit a partially inoperative radio touch screen (usually the lower right hand side) on vehicle with the base audio option. Says it is up to date on site according to VIN input. . Please see Technical Service Bulletin 0172-16. Have you put the radio code in? Using Voice Commands:. Radio played fine through steering wheel controls. Nothing. If I press any of the buttons either side of the screen it takes me to the relevant screen but touching any of the buttons on the screen results in nothing! it could be something as simple as the ground not making contact. So we'll see in an hr. Manufacturer Communication Number: SSM 47379 Summary. (Most Common) First, when you take apart the Ford Sync Module there’s actually a thin screen called a “Digitizer” which comes just before the LCD Screen itself. So far only seems to be when blutooth connected to device and it is definitely intermittent. Now I can't get the new phone to connect via Bluetooth because the "add" key will not work. Autoplay is paused. Updated head units (radio) are available through your Toyota Dealer. -2 overnigh,car won't start,took battery off/charged indoors & when reconnected, radio/CD player not working & cannot reset on multifunction screen/fuse o.k.but radio completely dead ??? Step2: Open the car stereo. No radio, all other functions on screen working. 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